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Contact OzDiscountFinder

We read every email. Here's how to reach us, and what to expect when you do.

WhatHowResponse time
Report a broken codehello@ozdiscountfinder.com.auSame day
Suggest a retailerhello@ozdiscountfinder.com.au1–2 days
Partnership / merchant programpartners@ozdiscountfinder.com.au2–3 business days
Privacy or correction requesthello@ozdiscountfinder.com.auWithin 30 days

Reporting a broken code

If you tried a code on OzDiscountFinder and it didn’t work, the most useful thing you can do is vote thumbs-down on the coupon card — that immediately demotes it for the next shopper. If you’d also like us to take a closer look, email with:

  • The store name and the code that didn’t work
  • The error message at checkout (e.g. “code expired”, “minimum order not met”)
  • Whether your cart had eligible items (sale items often excluded)

We’ll re-verify the code and remove it within 24 hours if it’s truly dead.

Suggesting a retailer

We track 5,000+ Australian stores. If we don’t have one you’d like to see, email the retailer’s URL and a one-line note. We add new retailers in batches, usually weekly.

We tend to prioritise retailers that:

  • Ship to or operate in Australia
  • Run a public discount/coupon program
  • Have at least one active code or deal as of the date you suggest them

For merchants

Want your store listed? Got an exclusive code for our community? Email partners@ozdiscountfinder.com.au with:

  • Your retailer name and website
  • Whether you run an affiliate program (and if so, the network — Commission Factory, Awin, Impact, etc.)
  • A media kit if you have one

We don’t charge for listings and we don’t accept paid placement above community-voted results — but we always make room for fresh, exclusive codes.

What we won’t reply to

  • Requests to remove negative reviews (we don’t write reviews)
  • “Top X” listicle pitches with paid placements
  • SEO/backlink spam
  • AI-generated outreach

We read everything but only reply to genuine human emails.