Contact OzDiscountFinder
We read every email. Here's how to reach us, and what to expect when you do.
Quick links
| What | How | Response time |
|---|---|---|
| Report a broken code | hello@ozdiscountfinder.com.au | Same day |
| Suggest a retailer | hello@ozdiscountfinder.com.au | 1–2 days |
| Partnership / merchant program | partners@ozdiscountfinder.com.au | 2–3 business days |
| Privacy or correction request | hello@ozdiscountfinder.com.au | Within 30 days |
Reporting a broken code
If you tried a code on OzDiscountFinder and it didn’t work, the most useful thing you can do is vote thumbs-down on the coupon card — that immediately demotes it for the next shopper. If you’d also like us to take a closer look, email with:
- The store name and the code that didn’t work
- The error message at checkout (e.g. “code expired”, “minimum order not met”)
- Whether your cart had eligible items (sale items often excluded)
We’ll re-verify the code and remove it within 24 hours if it’s truly dead.
Suggesting a retailer
We track 5,000+ Australian stores. If we don’t have one you’d like to see, email the retailer’s URL and a one-line note. We add new retailers in batches, usually weekly.
We tend to prioritise retailers that:
- Ship to or operate in Australia
- Run a public discount/coupon program
- Have at least one active code or deal as of the date you suggest them
For merchants
Want your store listed? Got an exclusive code for our community? Email partners@ozdiscountfinder.com.au with:
- Your retailer name and website
- Whether you run an affiliate program (and if so, the network — Commission Factory, Awin, Impact, etc.)
- A media kit if you have one
We don’t charge for listings and we don’t accept paid placement above community-voted results — but we always make room for fresh, exclusive codes.
What we won’t reply to
- Requests to remove negative reviews (we don’t write reviews)
- “Top X” listicle pitches with paid placements
- SEO/backlink spam
- AI-generated outreach
We read everything but only reply to genuine human emails.